How to Edit a Submitted Super Payment
Overview
Once a superannuation payment is submitted via Myaccountant, editing options become restricted due to Super Stream compliance rules and clearing house protocols. Limited modifications, such as cancelling a batch is only allowed before the batch reaches the processing stage.
Editing Submitted Super Payments
- Locate the Payment Batch. Go to Payroll > Superannuation and find the submitted payment.
- Check the Status. If the payment has been lodged but not yet processed, some edits may still be possible. The only option is cancelling the batch if changes are required.
- Correcting Contribution Errors. Individual contribution errors usually require creating and resubmitting the entire batch.
Common Errors When Submitting Super Payments & Fixes
- Missing or Incorrect Fund Details. Verify fund name, ABN, and USI against official records.
- Missing Member Number. Add or correct the employee's super membership number.
- Invalid or Cancelled SMSF ABN / Bank Details. Check ABN validity using the ATO lookup and correct fund details.
- Errors in Unprocessed Instructions. Update employee details and delete invalid payment instructions before lodging.
- Direct Debit / Bank Account Issues. Ensure sufficient funds and confirm accurate bank details.
- Invalid Employee Details. Correct name, dates of birth, or TFN to match official documents.
- Duplicate Payments or Batches. Avoid resubmitting the same batch twice.
- Late Payment Timing. Ensure contributions are paid before the specefied due date.
- Incorrect Contribution Amounts. Review amount sepcefied in the batch before making the payment.
Useful Tips
- Validation tools: Use the built-in validation check function to quickly identify problem in the employees records.
- Error resolution: Exclude employees with outstanding errors so valid contributions can still be submitted.
- Verification sources: Use ATO or government fund lookup websites to confirm ABNs, USIs, and SMSF details.
- Good recordkeeping: Maintain accurate records of fund details, employee confirmations, and prior error resolutions to prevent recurring issues.
- Revalidation: Always re-run validation checks after corrections before resubmitting batches.
- Support escalation: Contact Myaccountant support or Beam (super clearing house) if persistent issues occur.
- Compliance first: Errors left unresolved risk payment rejection, compliance penalties, and delays in employee retirement contributions.
Following these steps ensures that super payments are accurately processed, compliant, and free from fund or data rejection issues.