How to Onboard a New Client
Overview
Easily add new clients to your practice account and invite them to access their own portal. This guide shows how to onboard clients.
- From the left-hand side menu, click on Clients.
- Click the Add Client button.
- In the pop-up window, enter your client’s business details.
- To invite the client to access their own portal, toggle Client Portal Access to ON.
- Click Save.
- The client will now appear in your Client List.
- If portal access was enable, the client will receive an email with their login credentials.
- Once the client is added, click View Clientto access and complete their profile setup.
- Click Connect to switch into the client’s account and access all features on their behalf.
Useful Tips:
- Portal access is optional — you can manage everything on behalf of the client without inviting them.
- Use the Connect feature to work inside a client's payroll system without separate login credentials.